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28 thg 5, 2024 · Hi Guys, Has anyone come across the Apple Push Notifications reaching a mobile but not actually bringing the app to the front so it can register. Have an intermittent issue where the mobile will ring, but going to answer it doesn't connect. Looking through Sysmon and app logs, as well as...
13 thg 6, 2023 · For the last few months the Avaya Workplace app (both iOS & Android) has not been working on WiFi (company or home), but will work perfectly on 4G/5G with no issues.
1 thg 2, 2021 · Dear all, I'm working since 6y on IP OFFICE. with the pandemic, we are working with Avaya Workplace, and we have some issue. Some inbound call doesn't come ! keepalive is actived (60sec), the rest work perfectly. It seems like the application don't stay registred everytime (tested on iOS...
24 thg 9, 2024 · Workplace for Windows 3.37 but I've tried with releases as old as 3.31 and the result is the same. IPO's identity certificate was coming to an end, so we regenerated the cert using the same DNS/IP combo.
8 thg 5, 2023 · The avaya workplace clients are all up to date (3.33), IPOfice (as of currently) is on IP Office 11.1.2.4.0 build 18. Has been on several different versions since this issue started in September 2022.
9 thg 5, 2008 · A number to enter Avaya IX™ Workplace Client transfers the call. Perform the following steps to perform a consultative transfer: While on a call, dial the number of the user to whom you want to transfer the call. Select More (More icon). Select Transfer Call (Transfer Call icon). To transfer the call, choose the existing held call.
25 thg 8, 2021 · I've noticed in the 3.20 release notes for the (IX) Workplace client on Windows that it says: Additional Avaya Contact Center Elite Agent features – Agent bar user interface with Agent states I can't find any instructions on how to enable the Elite agent features in the Workplace client and...
14 thg 4, 2025 · I have a customer that is looking to get Power User for a few remote employees. I have started to look into this but was looking for programming manuals for Workplace. Can anyone point me to any documents on setting this up so users can use Workplace and Softphone? Customer is 11.0. Any help...
10 thg 2, 2020 · Hi everyone, I'm encountering some issues with IX Workplace on iPhone and Mac OS saying the certificate is invalid. Our IPO server is at the latest version (11.0.4.2). There's no issue with the Windows client of IX Workplace. Here's how I configured the identity certificate: Subject Name...
20 thg 12, 2024 · Hey all, I'm trying to setup an Avaya workplace SIP phone with ACD features in CM. I'm currently on Version 3.17.0.65.16. and no matter what I make it being a 9611SIPCC or J179SIPCC, I cant get the features to appear. I don't work on these but maybe once or twice a year if that, and never set...
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